9bet App's Terms & Conditions

1 General Terms

9bet app (hereinafter referred to as the "Platform") provides online Sports Betting and casino gaming services through the website https://9betapp.click and its associated mobile application. These terms and conditions constitute a legally binding agreement between 9bet app and the user.

Please read these Terms & Conditions in full before using any 9bet app service. If you do not agree with these terms, please do not use the platform. 9bet app reserves the right to update these terms at any time, and your continued use of the platform following any changes will be deemed acceptance of the updated terms.

• These Terms & Conditions are available in both English and Bengali. In the event of any dispute, the Bengali version shall take precedence.
• An internet connection and a compatible device are required to use 9bet app's services.
• All content, design, and software on this platform are the intellectual property of 9bet app.
• These terms may be updated periodically. The latest version will always be available on this page.

2 Account Registration & Management

To open an account on 9bet app, you must provide accurate and complete information in the registration form. Accounts created with false information may be closed at any time and any funds held may be forfeited.

• One Account Per Person: Each individual may only hold one account. If multiple accounts are found under the same person, all of them will be closed.
• Accurate Information: Your full name, address, date of birth, and phone number must be provided accurately.
• Account Security: Keep your login credentials private. Do not allow anyone else to access your account.
• Information update: Please notify 9bet app immediately if any of your personal information changes.
• Inactive Account: Accounts with no activity for 12 months will be marked as inactive.

3 Age Verification & KYC Process

9bet app strictly prohibits providing services to anyone under the age of 18. During registration, you must confirm that you are at least 18 years old. 9bet app may request government-issued identification for age verification at any time.

Any one of the following documents may be required for KYC verification:

• National ID Card (NID): Issued by the Bangladesh Election Commission.
• Passport: A valid, unexpired passport.
• Driving license: Government recognized.
• Proof of Address: Bank statement or utility bill (issued within the last 3 months).

4 Financial Transactions — Deposits & Withdrawals

9bet app supports popular Bangladeshi payment methods including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Deposits and withdrawals must be made using the same payment method.
• Deposits from third-party accounts are not accepted.
• KYC must be completed before any withdrawal can be processed.
• 9bet app may request verification for any suspicious transactions.
• 9bet app complies with all applicable laws to prevent money laundering.

5 Bonus & Promotion Terms

9bet app regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the respective offer page. General bonus terms and conditions are outlined below:

• Welcome Bonus: Applicable to the first deposit only. Each user is eligible once.
• Wagering requirement: Typically, a wagering requirement of 10–30x the bonus amount must be met.
• Bonus validity: The validity period of each bonus will be stated on the offer page.
• Game Restrictions: Some bonuses are applicable to specific games only.
• Bonus abuse: Any misuse of the bonus system will result in account closure.
• Referral Bonus: Applicable only for referring valid new members.

6 Betting Rules

The following rules apply at all times when placing bets on 9bet app. In the event of any dispute, the decision of 9bet app shall be considered final.

• Bet confirmation: Once a bet is confirmed, it cannot be changed or cancelled.
• Odds Change: If odds change before a bet is confirmed, the updated odds will apply.
• Event Cancellation: If a match or event is cancelled, the stake for the associated bet will be refunded.
• Maximum win: 9bet app sets a maximum win limit per single bet. This limit may vary across different events.
• Technical Error: 9bet app reserves the right to void any bets placed at incorrect odds resulting from a system error.
• Live Betting: Live betting may be subject to delays, which can affect the outcome of a bet.

7 Prohibited Activities

The following activities are strictly prohibited on 9bet app. If any such activity is detected, the account will be immediately closed and legal action may be taken.

• Multiple Accounts: Creating multiple accounts under the same identity.
• Bonus abuse: Any attempt to manipulate the bonus system.
• Money Laundering: Using the platform for the purpose of laundering illicit funds.
• Software Manipulation: Using bots, automation, or any other software to gain an unfair advantage.
• Collusion: Colluding with other players to gain an unfair advantage.
• Third-party identity theft: Using another person's payment details or identity.

8 Account Suspension & Closure

9bet app may suspend or close an account without notice in the following circumstances:

• Any violation of these Terms & Conditions.
• Creating an account with false information or committing fraud during the KYC process.
• Suspicion of fraudulent financial transactions or money laundering.
• Court order or request from a law enforcement authority.
• Account inactive for more than 12 months.

Users may request account closure at any time. If there is a remaining balance at the time of the request, it will be refunded subject to verification.

9 Limitation of Liability

9bet app strives to deliver the highest quality service; however, 9bet app's liability is limited in the following areas:

• Technical Issues: 9bet app is not liable for any losses resulting from internet disconnection, server issues, or other technical faults.
• Third-party services: 9bet app is not responsible for issues arising from payment gateways or other third-party services.
• Betting losses: 9bet app will not provide any compensation for financial losses incurred through gaming or betting.
• Account security: 9bet app is not liable for account hacking or unauthorized access resulting from the user's own negligence.

10 Responsible Gaming

9bet app believes in responsible gaming. We want our users to play for entertainment, not out of compulsion. 9bet app provides a range of tools to help users stay in control of their gaming activity.

• Deposit limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily suspend your account for a set period if needed.
• Reality Check: Periodic reminders can be set up at regular intervals.
• Support: If you're struggling with addiction, seek professional help at Responsible Gaming View page.

Remember, gambling or betting is a form of entertainment — not a source of income. Always play within your means and never chase losses by placing more bets.

11 Privacy Policy

9bet app treats the protection of your personal information as its highest priority. Our Privacy PolicyDetails are provided therein.

• Your information is never sold to any third party.
• All data is protected by SSL encryption.
• Your information is not shared unless required by law.
• You can request the deletion of your data at any time.

12 Changes to Terms & Conditions

9bet app reserves the right to modify, amend, or remove these Terms & Conditions at any time. Changes take effect as soon as they are published on this page.

• For significant changes, a notice will be sent to your registered email address.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The date of the most recent update will always be displayed at the top of this page.

13 Contact & Support

If you have any questions or comments about these terms and conditions, please contact our support team. 9bet app's customer support is available 7 days a week, 24 hours a day.

• Email: support@9betapp.click
• Live chat: Available after logging in to the platform.
• Response Time: For email, responses are provided within a maximum of 48 hours.